YunZheng Voice
Your work phone, in the browser. Make and take calls on your extension from any browser, listen to voicemail, and keep a number of your own that rings every device you choose. Free for personal use.
What you get
Calls in the browser
A dial pad and a call screen with mute, hold, transfer, keypad tones and on-demand recording, with nothing to install.
Incoming calls
A ringing notification even when the tab is in the background; answer or decline from it.
Several extensions
Switch between the extensions you were given, the way you switch between mailboxes.
Voicemail
Listen in the page, mark messages heard, delete them, get an email when one arrives, and record your own greeting.
Call history
Every call placed, received and missed, with its length, one click to call back, and recordings where the call was recorded.
Forwarding and do not disturb
Forward always, when busy or when unanswered; choose how long the phone rings; turn on do not disturb for a quiet hour.
Queues
Sign in to and out of the queues you answer, from the same page.
A number of your own
A free YunZheng Voice number that rings every extension you add to it, wherever each of them is, and that other internet phone services can call.
Desk phones and phone apps
The same extension also works on a desk phone or a phone app, and all of them ring together.
A phone for you and your team
A desk phone without the desk
Your organisation's extension in any browser, on a computer or a phone: the same number, the same colleagues, the same voicemail.
One number, every device
A YunZheng Voice number rings the browser, the desk phone and the phone app at the same time; the first one you pick up takes the call.
For reception and support teams
Sign in to the queues you work, transfer a caller to the right person, and see every missed call with a way to call back.
How to start
- Ask the administrator of your organisation's phone system to assign an extension to your YunZheng account's email address — or claim a free YunZheng Voice number yourself.
- Sign in to Voice with that account. The extension is yours from the first sign-in; allow the microphone when the browser asks.
- Make a call. The next time you come back signed in, Voice opens straight into your calls.
Questions
- Is it free?
- For personal use, yes. Organisations pay for the Orbit plan that fits them.
- Which browsers?
- Any current browser with microphone access, on a desktop or a phone.
- Can I keep my desk phone?
- Yes. The extension rings in the browser and on the desk phone at the same time.
- Can my organisation use it?
- Yes. The phone system — extensions, menus, queues and business hours — is set up in the Orbit console.
- What is it built on?
- Orbit V-Gate, the cloud phone system of the Orbit platform.